Accessibility Statement

Read the accessibility statement of Hotel Union Square, a San Francisco Hotel.

The Hotel Union Square (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.
 
We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility. 
 
We welcome feedback  
If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at reservations@hotelunionsquare.com with a description of the issue you encountered and your contact information. Your experience matters to us.
 
The Hotel Union Square website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram. 
 
Accessible Features and Amenities
The Hotel Union Square is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs. 

Property features:

  • Accessible public entrance
  • The registration desk is 49” high. Guests who are unable to access the registration desk will receive person assistance at a mobile desk.  
  • Accessible route from the public entrance to the registration area and accessible rooms
  • Accessible elevator. Accessible route to the elevator from the public entrance, registration desk and rooms
  • Accessible emergency exit
  • Parking is valet only
  • TTY for guest use
  • Visual (strobe light) alarms
  • Guest room televisions have closed captioning or closed captioning decoders are provided
  • Braille signage throughout
  • Service animals are welcome at the Hotel Union Square

 
Accessible Guest Rooms:

Economy Petite 1 King Bed ADA Accessible
1 King Bed
ADA Tub
ADA phone and TTY upon request

Deluxe 1 King Bed ADA Accessible with Roll-In Shower
1 King Bed
Roll-in shower
ADA phone and TTY upon request

Deluxe 1 King Bed ADA Accessible with Bathtub
1 King Bed
ADA Tub
ADA phone and TTY upon request

Premium 1 King Bed ADA Accessible with Bathtub
1 King Bed
ADA Tub
ADA phone and TTY upon request

Premium 1 King Bed ADA Accessible with Roll-In Shower
1 King Bed
Roll-in shower
ADA phone and TTY upon request
 
Accessible route from public entrance and registration area to accessible rooms.

From a digitally accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Hotel Union Square website. The hotel is not responsible for any third-party content on the website. 

 

The following table details the ADA related specifications of our Hotel, Public Space, Rooms & Suites and more.

ADA Property Description Details
   
Accessible Public Entrance  
Entrance doors width  72 inches
Ramp width None
Pathway width 72 inches
Wheelchair maneuvering clearance 72 inches
   
Route from the public entrance to the registration area  
Distance 35.13 feet
Pathway width  72 inches
Wheelchair maneuvering clearance  72 inches
   
Accessible route to elevator  
Distance to elevators from entrance 58.13 feet
Pathway width  72 inches
Distance to elevators from registration desk 87 inches
Pathway width 180 inches
Elevators measurements  33 inches high
Width of the elevator doors 36 inches
Wheelchair maneuvering clearance 36 inches
   
Accessible route from parking area to the main entrance  
Distance to hotel entrance No parking
Distance to front desk No parking
Pathway width No parking
Pathway incline No parking
Wheelchair maneuvering clearance  No parking
   
Registration Desk  
Desk height 44 inches
Desk width 170 inches
Wheelchair accessible  None
Wheelchair maneuvering clearance   45 inches
   
Accessible Concierge Desk  
Desk height 44 inches
Desk width  45 inches
Wheelchair accessible  None
Wheelchair maneuvering clearance  45 inches
   
Public Restrooms  
Door width No ADA access
Toilet height  No ADA access
Are there grab bars? No ADA access
Stall size No ADA access
Stall maneuvering clearance No ADA access
Sink height - clearance  - is the pluming wrapped with insulation? No ADA access
Height of the mirror - Is it accessible height?  No ADA access
Are lavatory controls accessible? No ADA access
Wheelchair maneuvering clearance No ADA access
   
Food and Beverage - Meeting and Event Facilities - Business Center - Gym - Pool  
Distance to public entrance None
Pathway width None
Distance to elevators None
Distance to bathrooms None
Restaurant entrance door width None
Table heights (in inches) - clearance knees/toes None
Computer desk height (in inches) - clearance knees/toes None
Computer desk width None
Water fountains accessible (Y/N) and the height (in inches) None
Special Gym Equipment None
Pool lifts None
Wheelchair maneuvering clearance  None
List any visual impaired systems None
List any hearing impaired system None
Any additional ADA information None
   
Rooms & Suites  
Room name Room #316
Room size 295 - 315 square-feet
What type of key lock is on guest room door? Card
Visual (strobe light) alarms No
Braille signage throughout  Yes
Door width  34 inches
Bed type King Bed
Bed size 6,908 inches
Bed height  26 inches
Wheelchair maneuvering clearance  48 inches
Clearance between beds None
Desk height and width and is there clearance for knee/toe 30 inches high - 55 inches wide
   
Toilet & Sink  
Door width 36 inches
Height of toilet 18 inches
Toilet Grab Bars Yes
Height of sink (in inches) - clearance  - is the pluming wrapped with insulation? 31 inches high
Height of the mirror (in inches off the floor) - Is it accessible height? 41 inches
Are lavatory controls accessible? Yes
Wheelchair maneuvering clearance   79 inches
   
Roll-in Shower  
Identify if Standard, Alternative or Transfer Bathtub
Is there a shower seat? If so, is it foldable or permanent No
Is there a detachable hand-held spray unit? No
Are there grab bars? Yes
   
Tub  
Is there a seat? If so, is it a removable in-tub seat or permanent seat at the head No seat
Are there grab bars? Yes
Is there a detachable hand-held spray unit? No