Accessibility Statement
Read the accessibility statement of Hotel Union Square, a San Francisco Hotel.
The Hotel Union Square (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website.
We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria. In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.
We welcome feedback
If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at reservations@hotelunionsquare.com with a description of the issue you encountered and your contact information. Your experience matters to us.
The Hotel Union Square website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.
Accessible Features and Amenities
The Hotel Union Square is ADA compliant in accordance with the construction statutes of the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs.
Property features:
- Accessible public entrance
- The registration desk is 49” high. Guests who are unable to access the registration desk will receive person assistance at a mobile desk.
- Accessible route from the public entrance to the registration area and accessible rooms
- Accessible elevator. Accessible route to the elevator from the public entrance, registration desk and rooms
- Accessible emergency exit
- Parking is valet only
- TTY for guest use
- Visual (strobe light) alarms
- Guest room televisions have closed captioning or closed captioning decoders are provided
- Braille signage throughout
- Service animals are welcome at the Hotel Union Square
Accessible Guest Rooms:
Economy Petite 1 King Bed ADA Accessible
1 King Bed
ADA Tub
ADA phone and TTY upon request
Deluxe 1 King Bed ADA Accessible with Roll-In Shower
1 King Bed
Roll-in shower
ADA phone and TTY upon request
Deluxe 1 King Bed ADA Accessible with Bathtub
1 King Bed
ADA Tub
ADA phone and TTY upon request
Premium 1 King Bed ADA Accessible with Bathtub
1 King Bed
ADA Tub
ADA phone and TTY upon request
Premium 1 King Bed ADA Accessible with Roll-In Shower
1 King Bed
Roll-in shower
ADA phone and TTY upon request
Accessible route from public entrance and registration area to accessible rooms.
From a digitally accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Hotel Union Square website. The hotel is not responsible for any third-party content on the website.
The following table details the ADA related specifications of our Hotel, Public Space, Rooms & Suites and more.
| ADA Property Description | Details |
|---|---|
| Accessible Public Entrance | |
| Entrance doors width | 72 inches |
| Ramp width | None |
| Pathway width | 72 inches |
| Wheelchair maneuvering clearance | 72 inches |
| Route from the public entrance to the registration area | |
| Distance | 35.13 feet |
| Pathway width | 72 inches |
| Wheelchair maneuvering clearance | 72 inches |
| Accessible route to elevator | |
| Distance to elevators from entrance | 58.13 feet |
| Pathway width | 72 inches |
| Distance to elevators from registration desk | 87 inches |
| Pathway width | 180 inches |
| Elevators measurements | 33 inches high |
| Width of the elevator doors | 36 inches |
| Wheelchair maneuvering clearance | 36 inches |
| Accessible route from parking area to the main entrance | |
| Distance to hotel entrance | No parking |
| Distance to front desk | No parking |
| Pathway width | No parking |
| Pathway incline | No parking |
| Wheelchair maneuvering clearance | No parking |
| Registration Desk | |
| Desk height | 44 inches |
| Desk width | 170 inches |
| Wheelchair accessible | None |
| Wheelchair maneuvering clearance | 45 inches |
| Accessible Concierge Desk | |
| Desk height | 44 inches |
| Desk width | 45 inches |
| Wheelchair accessible | None |
| Wheelchair maneuvering clearance | 45 inches |
| Public Restrooms | |
| Door width | No ADA access |
| Toilet height | No ADA access |
| Are there grab bars? | No ADA access |
| Stall size | No ADA access |
| Stall maneuvering clearance | No ADA access |
| Sink height - clearance - is the pluming wrapped with insulation? | No ADA access |
| Height of the mirror - Is it accessible height? | No ADA access |
| Are lavatory controls accessible? | No ADA access |
| Wheelchair maneuvering clearance | No ADA access |
| Food and Beverage - Meeting and Event Facilities - Business Center - Gym - Pool | |
| Distance to public entrance | None |
| Pathway width | None |
| Distance to elevators | None |
| Distance to bathrooms | None |
| Restaurant entrance door width | None |
| Table heights (in inches) - clearance knees/toes | None |
| Computer desk height (in inches) - clearance knees/toes | None |
| Computer desk width | None |
| Water fountains accessible (Y/N) and the height (in inches) | None |
| Special Gym Equipment | None |
| Pool lifts | None |
| Wheelchair maneuvering clearance | None |
| List any visual impaired systems | None |
| List any hearing impaired system | None |
| Any additional ADA information | None |
| Rooms & Suites | |
| Room name | Room #316 |
| Room size | 295 - 315 square-feet |
| What type of key lock is on guest room door? | Card |
| Visual (strobe light) alarms | No |
| Braille signage throughout | Yes |
| Door width | 34 inches |
| Bed type | King Bed |
| Bed size | 6,908 inches |
| Bed height | 26 inches |
| Wheelchair maneuvering clearance | 48 inches |
| Clearance between beds | None |
| Desk height and width and is there clearance for knee/toe | 30 inches high - 55 inches wide |
| Toilet & Sink | |
| Door width | 36 inches |
| Height of toilet | 18 inches |
| Toilet Grab Bars | Yes |
| Height of sink (in inches) - clearance - is the pluming wrapped with insulation? | 31 inches high |
| Height of the mirror (in inches off the floor) - Is it accessible height? | 41 inches |
| Are lavatory controls accessible? | Yes |
| Wheelchair maneuvering clearance | 79 inches |
| Roll-in Shower | |
| Identify if Standard, Alternative or Transfer | Bathtub |
| Is there a shower seat? If so, is it foldable or permanent | No |
| Is there a detachable hand-held spray unit? | No |
| Are there grab bars? | Yes |
| Tub | |
| Is there a seat? If so, is it a removable in-tub seat or permanent seat at the head | No seat |
| Are there grab bars? | Yes |
| Is there a detachable hand-held spray unit? | No |
